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Seven Important Qualities for Franchisee Success

By Don Daszkowski, About.com

3. Train the Right People
These are the individuals who will help your business succeed, such as your suppliers and employees. Only hire the best candidates for the job and never settle for less. Do business with the best in your field when it comes to suppliers. If you are not happy with the services of a supplier or feel that one of your staff needs an attitude adjustment because clients are complaining, then take action now. The people who work with and for you represent your business and its reputation in the marketplace.

4. Delegate Responsibility
This is perhaps one of the more challenging habits to embrace. Entrepreneurs believe that they have to do everything when the business is young because no one else can do it better or faster than they can. But as a business grows, so will the workload. Now is the time to delegate. By not doing so, an imbalance will occur in the company's infrastructure, thus leading to a weakened foundation. It takes a true leader and business visionary to delegate authority, so do it!

5. Supervise, Don't Control
Once you've delegated responsibilities and tasks to your employees, next you must stay on top of things by ensuring that their performance is meeting your expectations. You may think that supervising requires the same amount of time and effort as it would if had done the task yourself. It actually requires more -- but only at the beginning. Whomever you delegated to a specific task will eventually get it done at the level of performance you demand. Think “short-term pain for long-term gain.”

6. Setting and Achieving Goals
Every business has to meet certain standards, deadlines, output demands, etc. This is what allows a company to make money and grow. If you have a product that needs to be delivered to a customer, then you have to ensure that it gets there by or before the deadline. By achieving this, you'll get paid and your customer will more than likely do business with you again. It can take months or years to get this balance of setting and achieving goals down pat. Businesses that succeed in finding this balance always surpass the growth stage of their operation with flying colors. Don't give up.

7. Maintain a Winning Attitude
While this might be the most difficult habit in the list to maintain, it is the most important one because it will help you get past any hurdles that you will inevitably face. Do you want to succeed in the business world? Do you feel like a winner? Do you feel that you have what it takes to succeed? Do you think that you can outperform your competition, conquer your challenges, and pick yourself up when you fall? Ask yourself these questions before you decide to start a business. If you answer with a resounding "yes!" then you have what it takes to maintain a winning attitude that will help you grow your business.

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